Terms and conditions

Terms of Service

OVERVIEW

This website is operated by Maclo boutique and the online e-commerce platform is provided by Shopify inc.

By visiting our site and/ or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

 We reserve the right to update, change or replace any part of these Terms of Service. The continued access and use of the website means you acccept all changes of our Terms of service. We invite all users to periodically check this page for changes.

 1 - ONLINE STORE TERMS

By visiting and using our website you confirm that you are at the age of majority and that you have given consent to use this site to any minor dependents that might visit our website

We forbid to use our website or any  product you may purchase on our website for any illegal or unauthorized purpose.

You must not transmit any worms or viruses or any code of a destructive nature.

In case illegal or unathorized use, we reserve the right to forbid the access and the use of our website at any time.

However,we reserve the right to refuse our services to anyone for any reason at any time.

 2 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We dayly work to ensure a reliable service, however we do not guarantee that  our website and the services we offer will never come to a stop or be error free.

We reserve the right the make changes at any time regarding the products we offer and any information or service you may find in our website. Even though we work hard to make all information available on the website accurate, we are not responsable for omissions and errors that you might encounter on our site. 

The pictures and information regarding our products have the purpose to give a general description of the product you may want to purchase. Please note that the informations available on the site might  be incomplete. We invite you to contact us for any further information you may need.  

You agree not to copy, sell or exploit the service or any part of it. 

If you want to link to our website for commercial or non-commercial use, please contact us to seek our permission. In no case it is allowed to link on our website with the purpose to damage our reputation.

 

 3 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 4 - PRODUCTS OR SERVICES 

We reserve the right, to limit the sales of our products or Services to any person, geographic region at any time, on a case-by-case basis.

We reserve the right to limit the quantities  of any products or services that we offer.

We reserve the right to discontinue a product at any time.

All descriptions of products or product pricing are subject to change at anytime without notice. Please note that occasionally there might be errors or inaccuracy regarding the description of our products and services. Futhermore we reserve the right to make  changes regarding pricing, shipping rates, shipping times and product availability at any time without prior notice. 

5- RIGHT OF WITHDRAWAL

Consumers generally have a right of withdrawal in accordance to our refund policy. Please check our refund policy page for more information.

  If the withdrawal is explained too late and the return arrives late at the returns warehouse, the return can be destroyed free of charge or sent back to the customer for a shipping fee (depending on the weight and size of the package).

  Please note that he shipping costs incurred when registering a return are not borne by us and must be paid by the customer. 

  The goods that the customer has registered for withdrawal must be returned to us complete and in new condition. You must pay for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods. Used or damaged goods are excluded from revocation.

 A revocation and warranty service is excluded for products that are due to improper use of the products, wear or tear through use. These are not covered by our right of withdrawal or warranty services and cannot be complained about as such by the customer.

 The customer acknowledges and agrees that any taxes, duties, or fees incurred during the return process of purchased items are solely their responsibility and not that of the seller. Additionally, the customer is accountable for covering the delivery costs associated with returning the item(s) to the seller. This includes any applicable shipping fees or charges related to the return shipment. By initiating a return, the customer agrees to bear these expenses and understands that the seller is not liable for any such costs incurred during the return process

 Return, Exchange, and Store Credit

Under their right of withdrawal, customers are presented with several options for handling their returns:

1. Immediate Store Credit: Customers have the choice to receive instant store credit for the full value of the returned item(s). This store credit can be utilized for future purchases on our website.
2. Free Exchange: Customers have the option to exchange their item(s) for a new one of equal value, subject to availability, at no extra charge. Shipping fees for the exchange will be calculated based on the quantity and type of items being exchanged and will be borne by the customer.
3. Refund upon Confirmation: Customers may request a refund, which will be processed once the returned item(s) have been confirmed delivered to our return address. Please note that delivery expenses are non-refundable and are the responsibility of the customer

 

 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

7- PRICES AND PAYMENT TERMS

  Unless otherwise stated in the seller's product description, the prices stated are total prices. The customer is responsible for any additional fees incurred. Any additional delivery and shipping costs that may arise will be stated separately in the respective product description.

  In individual cases, deliveries or returns may incur additional costs for which the seller is not responsible and which must be borne by the customer. These include, for example, costs for the transfer of money through credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may arise in relation to the money transfer even if the delivery does not take place to a country outside the European Union but the customer makes the payment from a country outside the European Union.

  The payment option(s) will be communicated to the customer in the seller's online shop.

  It is your responsibility to read the full product list before purchasing a product. By confirming your purchase, you agree to pay all applicable fees, taxes, shipping charges and other amounts associated with your purchase or return. Additionally, you acknowledge that you are responsible for sales tax, VAT and customs duties, as applicable. You agree that you will act as importer of the purchased products, if applicable. Please note that sales tax, VAT, customs duties and similar charges levied at the time of purchase might be  subject to change depending on applicable law. If additional amounts are charged, you will be responsible for them. We will not be liable for delays in delivering a product or loss of a product due to inaccurate, incomplete or wrong information given by the customer at the moment of the purchase. 

  If advance payment by bank transfer has been agreed, payment is due immediately after conclusion of the contract, unless the parties have agreed on a later due date.

  When paying using a payment method offered by PayPal, payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua /useragreement-full or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, which can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax- full.

 8 -DISCOUNT CODE REDEMPTION

 Discount codes that are issued free of charge by the seller as part of promotions with a specific period of validity can only be redeemed in the seller's online shop and only within the specified period.

 Discount codes can only be redeemed by consumers.

 Individual products may be excluded from the discount if a corresponding restriction results from the content of the discount code.

 Discount codes can only be redeemed before completing the ordering process. Subsequent billing is not possible.

 Only one discount code can be redeemed per order.

 The value of the goods must be at least equal to the amount of the discount code. Any remaining balance will not be refunded by the seller.

If the value of the discount code is not sufficient to cover the order, you can choose one of the other payment methods offered by the seller to pay the difference.The balance of a discount code will neither be paid out in cash nor interest.

 The discount code will not be refunded if the customer returns the goods paid for in whole or in part with the discount code within the scope of his statutory right of withdrawal.

  The discount code is only intended for use by the person named on it. A transfer of the discount code to third parties is excluded. The seller is entitled, but not obliged, to check the material eligibility of the respective discount code holder.

 9 - THIRD-PARTY

Certain content, products and services available via our Service may include materials from third-parties.We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

Please note that we have no obligation to monitor contents. Nonetheless we reserve the right to remove or edit all contents that we consider offensive, unlawful, threatening, or to our sole discretion inadequate.

You agree that your comments will not violate any right of any third-party.

You are the olny responsible for the comments you post.

It is forbidden to use false  e-mail addresses or identities.

11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please view our Privacy Policy.

12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

13 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

14 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. The use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

15 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at

macloboutique@fastmail.com