Shipping policy

Shipping Policy

FULFILLMENT TIME:

The time span for deliveries results from two time periods:

1) Processing time (1-2 days):

 Please allow up to 1-2 business days for our team to process your order upon confirmation of payment. This is the time required for order confirmation, quality control inspection and packing

During sales periods, please allow up to 4 business days for orders to be processed and shipped out of our warehouse. 

2) Delivery time

The duration from our international shipping centre to the place of delivery:

 europe 5-10 working days

to get delivered to the destination.

 *All shipping times exclude customs and duty delays.

 If you have any questions about your order, we can be reached by e-mail  at any time at

macloboutique@fastmail.com or by the contact us page available in our shop

  Please note we will not be held responsible for delays in packages that may occur due to weather, incorrect address information or carrier related issues which are out of our control.Maclo boutique will not be held responsible for parcels that are stolen, lost or delayed in transit.   

  Should your package not show up, or arrive damaged, please contact us at

macloboutique@fastmail.com or by the contact us page available in our shop

 Please include your name, address and order number when reaching on us

 CUSTOMS, TAXES AND DUTIES:

Customs taxes, duties or import charges are the responsibility of the customer to be paid. We do not cover any additional charges or costs for the final delivery of the package to your destination or country. Please note these charges differ based on country laws and policies and we cannot estimate the amounts. If a package is returned due to refusal of customs fees and taxes paid, a refund will not be applicable.